Difference between revisions of "Offshore Health Solutions"
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*By avoiding the third world stigma, patients are more likely to find a U.S. doctor willing to provide after-surgery care. | *By avoiding the third world stigma, patients are more likely to find a U.S. doctor willing to provide after-surgery care. | ||
*OHS will pursue partnerships with major US/UK hospitals and hospitals near the cruise location to provide emergency and after-surgery care. | *OHS will pursue partnerships with major US/UK hospitals and hospitals near the cruise location to provide emergency and after-surgery care. | ||
+ | *Offshore Health Solutions will take full responsibility for the costs of complications resulting from or associated with the medical procedure. | ||
==Strategy== | ==Strategy== |
Revision as of 12:16, 18 May 2012
Contents
- 1 Abstract
- 2 Business Summary
- 3 General Franchise Description
- 4 Franchise Overview
- 5 The Market
- 5.1 Current Healthcare System
- 5.2 Business Drivers
- 5.3 Future Outlook
- 5.4 The Booming Cruise Ship Industry
- 5.5 Cruise Vacation as an Ideal Solution for Recuperation
- 5.6 Economics
- 5.7 Product
- 5.8 Customers
- 5.9 Competition
- 5.9.1 Basis of Competition
- 5.9.2 Competitive Landscape - Hospitals
- 5.9.3 Competitive Landscape - Cruise Lines (Indirect)
- 5.9.4 Direct Competitor Profiles
- 5.9.4.1 Bumrungrad International Medical Center - Bangkok, Thailand
- 5.9.4.2 Parkway Group Healthcare Pte Ltd. – The United Kingdom, Singapore, Malaysia, India, and Brunei
- 5.9.4.3 Anadolu Medical Center - Istanbul, Turkey
- 5.9.4.4 Blackrock Clinic - Dublin, Ireland
- 5.9.4.5 Hospital Clínica Bíblica - San José, Costa Rica
- 5.10 Competitive Advantages
- 5.11 Strategy
- 5.12 Sales Forecast
- 6 Operational Plan
- 7 Management and Organization
- 8 Financial Model
- 8.1 Start up costs and capital projection
- 8.2 Break even
- 8.3 Cash flow
- 8.4 Return on investment
- 8.5 Unit economics
- 8.6 Franchisor economics
- 8.7 Projected rate of growth for the franchise system
- 8.8 Projected rate of growth for company-owned system
- 8.9 “Cost out" of each material operational, training, legal and marketing obligation included in legal documents
- 8.10 Define what needs to be measured and reported
- 8.11 Assess and determine exit strategies
- 8.12 Threshold Analysis
- 8.13 Gap Analysis
- 8.14 Competitive Analysis
- 8.15 Assessment of each available route to market
- 8.16 Fees
- 8.17 Description of the financial risks and advantages of the expansion models selected
- 8.18 Financing Programs
- 9 Unit Financial Plan Format
- 10 Exhibits
- 10.1 Brochures and advertising materials
- 10.2 Industry studies
- 10.3 Blueprints of vessels
- 10.4 Wave maps of location
- 10.5 Magazine or other articles
- 10.6 Detailed lists of equipment owned or to be purchased
- 10.7 Copies of leases and contracts
- 10.8 Letters of support from future customers
- 10.9 Any other materials needed to support the assumptions in this plan
- 10.10 Market research studies
- 10.11 List of assets available as collateral for a loan
- 11 See also
- 12 Guiding principles
Abstract
Business Summary
General Franchise Description
Offshore Health Solutions is a global franchise of health care providers stationed aboard oceangoing vessels and seasteads. The facilities are located wherever favorable legal environments allow increased availability of health alternatives at highly competitive rates, in an environment conducive to strict provider accountability and the highest standard of customer service.
Mission Statement
Offshore Health Solutions will facilitate advanced and state-of-the-art health and medical services with the highest standards of quality at a significantly lower cost by capitalizing on offshore provision, international competition, and market-based regulation.
Franchise Goals
1) Providing access to alternatives to health care that have been contaminated by politics - with an initial focus on costly standard medical treatments and procedures. Allow the marketplace to prove itself as the best regulator.
2) Lowering the cost and increasing the quality of provision of medical services by capitalizing on international wage and price competition. Medical tourism is driven mostly by the lower cost of foreign medical care for comparable treatment.
3) Granting insurance companies a greater role in the evolution of offshore medical practices and in directing the finance of medicine. Any factor determined to be quantitative by actuarial science is the natural basis for pricing - including lifestyle, genetics, medical conditions, supply and demand, &c.
Franchise Objectives:
Note: Depending on the volume of share sales and other funding, some of the earlier steps may be omitted for either category.
Stationary medical facilities
1) Repurpose Rough's Tower in Sealand as a medical facility and set up a small pilot operating zone on the premises as part of a perpetual lease arrangement that includes the tower and the territory surrounding the tower.
2) Purchase a small vessel for crew residence and utilize all available space on Rough's Tower for additional medical programs. Set up some medical facilities and offices on the vessel.
3) Purchase and set up a small permanent or jack-up accommodation rig adjacent to and connected to Rough's Tower for the expansion of medical facilities, staff residence, and offices.
4) Add permanent towers in Sealand and on seamounts in international waters dedicated to health and medical advancement for the seasteading community, and explore the construction of breakwaters for floating communities supporting offshore health.
Floating medical facilities
1) Complete a pilot unit on a cruise vessel through a mutually beneficial arrangement with an existing cruise line, and add more pilots and cruise lines to develop the basic franchise structure.
2) Initiate the franchise with three vessels (one franchisee unit per vessel), one Master Franchisee, and one Area Representative within a year after the initial floating pilot.
3) Allow Master Franchisees to expand the number and scope of sub-franchisees with a maximum of two each until three Master Franchisees, and then allow additional Master Franchisees.
4) Support franchisees in the purchase and operation of vessels or in establishing or expanding to larger floating SeaSteads.
Business Philosophy:
1) Offshore Health Solutions will offer the ultimate "50/100" price-quality guarantee: The combined costs for any medical procedure and the entire cruise experience will be less than one half (50%) of the average cost for a comparable unsubsidized procedure done in the United States, and meet or exceed (100%) quantifiable quality measures for a comparable procedure.
2) Offshore Health Solutions will provide an enjoyable and seamless customer experience with advanced logistics, a state-of-the-art international medical informatics infrastructure, and continued patient follow-up.
3) Offshore Health Solutions will achieve the highest safety standards possible by accepting and guaranteeing full financial accountability for unanticipated outcomes.
4) Offshore Health Solutions will provide an environment for cutting edge and alternative medical care at a significantly reduced cost by capitalizing on the global marketplace for the provision of medical services.
5) Offshore Health Solutions will encourage a close relationship between medical professionals and insurers in order to foster innovation and meet the highest standard of safety possible at highly competitive rates.
6) Offshore Health Solutions will provide access to certification tools and rating services in order to ensure the highest level of competence among health providers.
Franchise Overview
Products and Services
Elective Surgery
Offshore Health Solutions will begin offering medical procedures with the widest disparity of costs including the following:
- Heart valve replacement
- Heart bypass
- Hip and knee replacement
- Hip resurfacing
The offerings will then expand into additional procedures that uphold its price/value guarantee.
Heart Surgery
Offshore heart surgery provides the greatest value for patients - particularly those living in the US or UK - and their insurers. In the US, this procedure could cost as much as $300,000. In India, the same procedure could be done for around $8,700. By providing the procedure offshore for less than half the average cost for the same procedure done in the US, OHS could afford to offer an attractive compensation package to a top-notch medical staff from India.
Orthopedic Surgery
Offshore Health Solutions will provide orthopedic surgeries, specifically total hip replacement, total knee replacement and hip resurfacing. These treatments are characterized by substantial costs savings when compared to the U.S. equivalent, and are generally low risk. In addition, the procedures are not urgent, allowing potential patients ample time to plan and prepare for a medical tourism excursion.
There are 1.2 Million hip and knee replacement surgeries performed annually in the US. As the baby boomer generation ages these numbers will increase.
Like heart surgery, the cost differential for orthopedic surgery is significant: A hip replacement can cost over $60,000 in the US, while the same procedure can be done for $6,300 in India.
Other On-board Activities and Services
Offshore Health Solutions will offer a variety of health solutions and coordinate on-board activities and infrastructure with the various cruise lines:
- Health food store with OHS approved products
- On-board on-call pharmacist/nutritionist
- Coordinated health and diet maintenance
- Coordinated gym and physical activities/therapies
Capitalizing on the tax benefits of foreign registry, cruise ships today can offer a world-class resort experience at a fraction of the cost of their land based counterparts. Today, these “floating resorts”, provide a plethora of onboard and onshore activities. From world-class spas to Vegas style casinos, cruise ships offer a truly unique experience.
In keeping with this trend, OHS will offer numerous onboard activities to keep passengers entertained from sunup to sundown. Whether seeking relaxation, entertainment or adventure, each passenger is certain to disembark with a smile on his face. The ship’s core entertainment facilities for larger vessels and structures will include a gym, world-class spa, and outdoor pool.
Operational Framework
Executive Office
The executive office will be responsible for franchisee training and advancement, operational support, coordination of security and dispute resolution mechanisms, and the overall vision and structure of the franchise and all of its components.
The CEO is answerable to Las Portadas: Any of his actions and decisions may be vetoed by 40% of the Board of Insurance, the House of Legal Review, the Council of Government Interface, or the Contract Underwriters' Association of Las Portadas - according to the formulas specified in the Constitution of Las Portadas.
Financial Office
The financial office will be responsible for financial analyses and strategic financial planning, the development of payment structures and financing for franchisees, marketing, and the pricing of services. The CFO will report to the CEO.
Medical Informatics Office
The medical informatics office will be responsible for ready availability and interpretation of medical records for the patients and medical professionals involved in the health process and follow-up, for ensuring coordination of medical and health maintenance procedures, and for outsourcing medical resources. The CMIO will report to the CEO.
Actuarial Office
The actuarial office will advise underwriters regarding the mathematical feasibility of the various coverages offered, and the quantification of risks of political or military intervention for the various franchise strategies. Actuaries will work closely with the CEO, CFO, CMIO, insurers, franchisees, and other persons involved in determining the direction of the franchise, in order to minimize risks while exploring vehicles for health care innovation.
Area Representation
Franchisees will be located within various physical and topical national and international political jurisdictions, and their development will be guided by the flagging nations and cruise lines selected for that area. The primary focus of area representatives will be issues regarding government and legal interface. Area representatives will also be responsible for site development, franchise opening and continued operational assistance, training and certification, and security. They will be the first line of dispute resolution for patients and doctors, and will share responsibility with the franchise for medical complications and other financial settlements not covered by the patient's insurance - including deductibles.
Each area representative must own a franchise, and may have no contractual relationship with any other franchisee.
Master Franchisee
Each master franchisee will have the right and obligation to seek sub-franchisees, and will collect and distribute the royalties and fees for franchise operation. He will provide the actual training, assist the sub-franchisee in site selection, and provide field support and finance.
Each master franchisee must own and operate at least one franchise unit.
Unit Franchisee
Each Unit Franchisee will be limited to one vessel or stead.
Franchisees of Offshore Health Solutions will provide patients with access to medical procedures comparable to those available on the mainland at the same or higher quality, and at one half of the cost. To do this, the Franchisee will:
A. employ thoroughly trained and certified foreign or expatriated US/UK physicians/surgeons and staff, and
B. ensure full medical coverage for all patients.
In doing so, Offshore Health Solutions circumvents U.S. medical and legal constraints, reducing patient expenses and putting malpractice liability directly into the more practical hands of underwriters and professional risk managers.
The franchisee's staffing requirements will include a medical staff, comprised of physicians, surgeons, nurses, orderlies and therapists. The medical staff oversees all medical activity onboard the vessel or structure. Where feasible, we will include foreign national individuals who are U.S. trained and practiced and/or certified by OHS. However, the staff will largely consist of professionals from foreign countries (i.e. India, Thailand, Philippines) due to the enormous savings in labor costs associated with employing foreign labor. Doctor salaries in India are a mere fraction of those in the U.S. In an expensive city like Bangalore, the average monthly salary of a specialist is $700. Even prestigious hospitals do not offer more than $1200 a month.
While franchisees will be given considerable leeway in regard to staff pay, the guideline for OHS salaries for medical staff will initially be based on a 50% increase over the average in India for each field. For example an average monthly salary for a heart surgeon in India of $1655.33, would convert to $2483 with OHS. An average monthly salary for a surgical nurse in India of $412.20, would convert to $618.30.
The Market
American consumers are the prime growth force behind medical tourism. As many as 750,000 sought offshore medical care in 2007, spending an estimated $2 B.
Current Healthcare System
US health care spending continues to rise at the fastest rate in history.
In 2007, total national health expenditures increased 6.9 percent — two times the rate of inflation. Total spending was $2.3 T in 2007, or $7600 per person. Total health care spending represented 16 percent of the gross domestic product (GDP).
U.S. health care spending is expected to increase at similar levels for the next decade reaching $4.2 T in 2016, or 20 percent of GDP.
In 2007, employer health insurance premiums increased 6.1 percent - two times the rate of inflation. The annual premium for an employer health plan covering a family of four averaged nearly $12,100. The annual premium for single coverage averaged over $4,400.
Experts agree that our health care system is riddled with inefficiencies, excessive administrative expenses, inflated prices, poor management, and inappropriate care, waste and fraud. These problems significantly increase the cost of medical care and health insurance for employers and workers and affect the security of families.
Business Drivers
The number of Americans heading abroad for medical procedures is surging as domestic medical costs reach unaffordable levels. Mexico has long attracted American travelers looking for cutrate cosmetic surgery or dental work, and countries like India, Malaysia, Thailand and the Philippines continue to lure medical tourists as well. Last year, India attracted 150,000 medical tourists from the United States, Britain, Africa and elsewhere in South Asia, largely by offering an enticing trio of advantages: highly trained English-speaking doctors, quick appointments and bargain-basement prices.
The benefits of medical tourism are compelling:
- Potential Savings - The driving force behind the medical tourism market is the potential cost savings. For those without insurance or those needing operations that insurance won't cover, medical tourism can be an affordable alternative to the skyrocketing costs of health care. Costs for major surgeries in the United States can run into the hundreds of thousands of dollars while the same surgery in a country like India or Thailand can be as little as a tenth of that.
- Shorter Waits - People who live in countries with public health care coverage (UK and Canada) often choose to take their treatment abroad as overburdened hospitals and doctors can have long waiting periods for surgeries on conditions that are not lifethreatening.
- Quality - Many of the countries where medical tourism has become popular have made significant investments in the industry to ensure that patients are happy and healthy. Many doctors have been trained abroad, and some are leaders in their fields.
- Relaxing Recovery - Traveling for medical treatment offers the added benefit of a relaxing vacation while in recovery.
- Growing Insurance Coverage - An increasing number of insurance providers are offering coverage for foreign medical alternatives provided that it isn't an elective procedure.
- Bring Friends and Family - Because of the significant cost savings on treatment abroad, it is often possible to bring others along and still spend less.
- World Class Facilities and Equipment - With medical tourism growing rapidly, hospitals are making big investments in equipment and technology to help them draw more patients.
- Package Deals – Several companies specialize in providing patients with not only their treatment, but vacations afterwards, travel to and from the airport and all of the accommodations needed.
- Surgical Options - While the most popular options with medical tourists are cosmetic and dental surgeries, there is a growing market for a wide variety of procedures including heart surgery and orthopedic hip and knee replacements.
- Luxury Accommodations - Many hospitals that cater to medical tourists are corporately owned and therefore are in staunch competition with other hospitals to draw you in to their facilities.
- Service - Patients can usually expect a high level of personal care and attention from hospitals and clinics that are popular with medical tourists.
Future Outlook
Employers make a push for 'medical tourism'
U.S. health care costs have gotten so outrageous that some small employers save money by flying workers to foreign countries for inexpensive medical procedures.
Until recently, medical tourists were mostly individuals seeking low-priced cosmetic and elective surgery not covered by insurance. But more than one million Americans will travel overseas for procedures this year, and a rising proportion are getting insurers or employers to pay part of the cost.
While global medical tourism has yet to make major inroads with U.S. employers, some small employers and benefit providers such as BlueShield and BlueCross are starting to take the idea seriously.
Medical tourism will grow regardless of the new U.S. universal health care for the same reasons it is growing in countries like UK and Canada. The demand simply outstrips the supply. Medical tourists will continue to use foreign alternatives to avoid long waiting periods, and save on costly elective procedures that are not covered by any healthcare plan.
Insurance companies are beginning to embrace ‘Medical Tourism.’
According to David Boucher, an assistant vice-president of health-care services at Blue Cross & Blue Shield of South Carolina, Blue Cross and other insurers would like to see more policyholders traveling abroad for medical care. “As healthcare costs continue to rise in the U.S., medical travel is going to be part of the solution.”
Like manufacturing facilities and call centers, health care is moving offshore. According to Jonathan Edelheit, president of the Medical Tourism Assn., “All of the largest U.S. insurers are starting to educate themselves or are putting [offshore] programs in place.”
Insurance companies could waive all deductibles and co-pays, offer to cover travel costs for the patient and family members, even throw in a cash incentive, and still save tens of thousands of dollars.
Blue Cross took the lead in medical “offshoring” when its Companion Global Healthcare subsidiary formed its first partnership, with Bumrungrad Hospital (Bangkok, Thailand), in February 2008. Since then, Companion Global Healthcare has signed similar pacts with the Parkway Group Healthcare, owner of three hospitals in Singapore, and with hospitals in Turkey, Ireland, and Costa Rica. Three members of India's Apollo Hospitals Group are also joining the network. And another large Indian chain, Wockhardt Hospitals, is working with U.S. insurers as well.
Charles Cutler of Aetna notes that the savings for his firm are not as great as they may be for some others, since it gets volume discounts from American hospitals thanks to its size. Travel abroad for Aetna’s clients makes sense only for procedures costing $20,000 or more, which might include heart and orthopedic surgeries. He remains bullish, observing that quality at the best foreign facilities can be much better than at the average American hospital, thanks to greater transparency and better information technology. He thinks this is inspired by the Asian hospitals’ need to market to a skeptical foreign audience.
The Booming Cruise Ship Industry
The Cruise Industry is the fastest growing sector of the Travel Industry. Its economic benefit to the US economy was estimated at $35.7 B in 2006. An estimated 12.5 MM people took a cruise in 2007; up nearly half a million from 2006.
The number of new ships continues to grow, reflecting optimism about the future. Nearly 40 ships were built in the 1980s; nearly 80 in the 1990s, and roughly 100 new ships will have been introduced since 2000. Additionally, there are an increasing number of small niche operations, catering to more specific markets. Overall, the market is by no means exhausted; only about 17 percent of US adults have taken a cruise.
The average cruiser is now 49 years of age, down from the stereotype "older" market of the past. Average household income of cruisers is $104,000. Florida, California, and Texas are the big three states for cruise patrons.
Cruise Vacation as an Ideal Solution for Recuperation
Increasingly, medical tourism operators are emphasizing the vacation aspect of the medical tourism excursion to lure patients to their facilities. By way of example, some destinations in Africa offer safaris, a few in Thailand offer jungle excursions, and several in India provide daytrips to the Taj Mahal.
In recent years the cruise experience has become increasingly luxurious. Major cruise lines now offer larger rooms, bigger beds, and marble lined bathrooms. In addition, many staterooms now include butler services.
The newest addition in cruise line luxury is the spa-focused retreat. Carnival Cruises is introducing the line's first spa staterooms, with private access to a luxurious 6,400-square-meter spa. Cruises have become the ideal recuperation experience; with therapeutic spas, world-class entertainment, and 5-star dining, surrounded by the calm of the sea.
Cruising is considered to be one of the most comfortable holiday options. Compared with other types of vacations, cruising has the highest percentage of extremely satisfied customers (45%), outpacing all-inclusive resorts (42%) and visiting friends and relatives (40%). 82% of cruisers gave the industry high marks and ratings fell in the ‘very’ satisfied and ‘extremely’ satisfied categories. Moreover, the comfort level associated with cruising is also high as compared with other vacation alternatives. About 57% of respondents in a survey stated that cruises are superior to other types of vacations in terms of overall pampering, and about 52% of people rated it as the most luxurious vacation option.
Economics
In the United States, an estimated 49 MM people are without health insurance and 120 MM are without dental coverage - numbers that are both expected to grow. Countries like Britain and Canada have public health care systems plagued by long waiting lists for most major surgeries. This stimulates the need for foreign health care alternatives.
In addition, the high cost of the U.S. health care system has put many US businesses at a competitive disadvantage with foreign firms. The US automotive industry is the poster child for the dilemma posed by high employee medical costs: GM, Ford, and Chrysler's medical costs amount to $1,000 to $1,500 per sold car, which greatly exceeds the medical costs for Japanese, Korean, and European competitors. Simply put, countries such as India, Thailand, Mexico, and Costa Rica can provide equivalent healthcare treatment at much lower prices than in the United States.
The cost of surgery in India, Thailand or South Africa can be one-tenth of what it is in the United States or Western Europe, and sometimes even less. A heart-valve replacement that would cost $200,000 or more in the U.S., for example, can be had for $10,000 in India--and that includes round-trip airfare and a brief vacation package. Similarly, a metal-free dental bridge worth $5,500 in the U.S. costs $500 in India, a knee replacement in Thailand with six days of physical therapy costs about one-fourth of what it would in the States, and Lasik eye surgery worth $3,700 in the U.S. is available in many other countries for only $730. Cosmetic surgery savings are even greater: A full facelift that would cost $20,000 in the U.S. runs about $1,250 in South Africa.
Faced with surging global popularity, numerous countries are creating options for this lucrative market including: Argentina, Costa Rica, Cuba, Jamaica, South Africa, Jordan, Malaysia, Hungary, Latvia and Estonia.
Product
Offshore Health Solutions will provide an environment in which financiers, insurers, medics, franchisees, and patients can interact smoothly and directly - without the clumsy iron fist of the state dictating such interactions, and dramatically limiting them by whatever politics is fashionable at the moment.
Providing the most valuable health services in the safest and most comfortable environment possible will be the primary and principle focus for the franchise.
Customers
Investors
The product will include a multiplicity of financing arrangements for franchisees, for the development of medical seasteads, for the outright purchase and operation of vessels. It is anticipated that investors will be rewarded with a dramatic appreciation of the value of their shares.
Insurance companies
Insurers from various regions will be invited to provide protection on a competitive basis, and to develop innovative products and pricing options.
Medical staff
In the franchise, the medical staff for each franchisee will be treated as customers. The product provided to them will include an environment in which they can practice medicine freely, and with attractive compensation in comparison with that which they would otherwise receive.
Franchisees
A select group of individuals will have the opportunity to purchase a franchise, and will have the opportunity to have financing for their unit. Each of them too will be treated as a valued customer.
Patients
The most important customer, of course, will be the individual patient - who will be given an unforgettable and exceptionally pleasant experience.
Competition
Basis of Competition
As noted above, numerous countries are entering into the lucrative medical tourism industry. Each country seems to specialize in a given area of medicine, with one or more reputable establishments catering to medical tourists. However, despite the size of the competitive landscape, the number of prominent facilities remains small. Nevertheless, these are the most direct competitors of Offshore Health Solutions.
Major cruise lines are listed as indirect competitors. While those of them with whom OHS will conduct business are more accurately considered allies, those who elect not to do business with OHS may host future competing offshore health providers who do not yet exist. The closest potential competitor to date would be Steiner Leisure, which provides minor cosmetic procedures aboard major cruise lines, and sells several lines of beauty products. However, this franchise could also prove to be a valuable ally, since OHS will not focus on cosmetics and cosmetology. Furthermore, an alliance with Steiner Leisure would capitalize on inroads the company has already made with major cruise lines.
Competitive Landscape - Hospitals
Direct Competitors
- Anadolu Medical Center - Istanbul, Turkey
- Blackrock Clinic - Dublin, Ireland
- Bumrungrad International Medical Center - Bangkok, Thailand
- Hospital Clínica Bíblica - San José, Costa Rica
- Parkway Group Healthcare - Singapore
Indirect Competitors
- Apollo Hospitals Group – Major player throughout Asia
- Wockhardt Hospitals – Major player in India
Competitive Landscape - Cruise Lines (Indirect)
The operators listed below are the Who’s Who of the cruise line business, but since none of them currently host Medical Tourism space, these are, at most, indirect competitors. In fact, any of them that agrees to host OHS clinics and medical facilities would prove to be a valuable ally in the upcoming offshore health care provision frenzy.
Royal Caribbean
Also operates:
- Celebrity Cruises
- Pullmantur Cruises
- Azamara Cruises
- Partial ownership of Island Cruises
Carnival Cruise Line
Affiliates include:
- Holland America Line
- Princess Cruises
- Cunard Line
- Costa Cruises
- Yachts of Seabourn
Star Cruises
50% stake in:
- Norwegian Cruise Line
- NCL America
Direct Competitor Profiles
While there are countless players in the medical tourism industry, there are several that have distinguished themselves as leaders in the field. These hospitals serve international patients and have received accreditation by the Joint Commission International, demonstrating a commitment to meeting the highest standards of care. These hospitals have also established partnerships with the overseas hospital network of Companion Global Healthcare Inc.
Bumrungrad International Medical Center - Bangkok, Thailand
Bumrungrad Hospital Public Company Limited, through its subsidiaries, operates hospitals and health care centers primarily in Thailand. It offers various medical services, which include treatments and procedures, such as cosmetic surgery, reconstructive surgery, skin treatment, and hair transplantation. The company operates various health care centers for allergy, children, dental care, diabetes, diagnostic and therapeutics, dialysis, digestive disease, emergency, eye and eye laser refraction, health screening, heart, orthopedics, plastic surgery, rehabilitation, skin and skin laser, sleep disorders, and women’s health centers. It also operates medical clinics and surgical clinics. In addition, the company invests in other companies, as well as engages in the rental of properties service. Bumrungrad Hospital was founded in 1980 and is based in Bangkok, Thailand.
Bumrungrad Hospital Public Co. Ltd. is preparing to invest THB 3.3 billion (US$103.14 million) over the next three to five years to expand and renovate the country's largest private hospital complex. The goal is to provide a balance of services between inpatients and outpatients, as the company is also expanding outpatient service capacity from 3,500 to 6,000 patients per day over the next five years.
Parkway Group Healthcare Pte Ltd. – The United Kingdom, Singapore, Malaysia, India, and Brunei
Parkway Group Healthcare Pte Ltd. operates a network of private hospitals across South East Asia and the United Kingdom. The Company provides laboratory services, health plan services and primary healthcare such as screening, maternity, diagnostics and various surgery operations. The group has established a website to provide users with information, online appointment booking and a direct link to the group’s hospitals network. The company is based in Singapore, Singapore.
Parkway's other healthcare networks include Parkway Shenton Medical Group, one of Singapore's biggest providers of general practice services; Medi-Rad Associates, a leading radiology services provider; and Parkway Laboratory Services, a major provider of laboratory services.
Parkway Group Healthcare Pte Ltd is looking to invest in Khubchandani Hospitals and pick up its 50% stake for INR 1.55 billion (≈US$37 MM). Koncentric Investments will hold the remaining 50% stake in the firm which plans to set up chain of hospitals and healthcare facilities in India.
Anadolu Medical Center - Istanbul, Turkey
Anadolu Medical Center is a not-for-profit multi-specialty medical service provider based in Istanbul, Turkey. The hospital has been operating since 2005. It offers treatments in oncology, cardiology, ophthalmology, endocrinology, gastroenterology, rheumatology, nephrology, dermatology, and neurology among others. Patients can expect savings of up to 50%-80% from typical US prices.
AMC is a JCI-accredited hospital affiliated with Johns Hopkins Medicine. AMC serves patients from over 40 countries. 35% of its physicians are board certified in the United States.
With 209 beds and nearly 100 physicians, Anadolu has been recognized as a Designated Center of Integrated Oncology and Palliative Care by the European Society for Medical Oncology.
Anadolu Medical Center has joined with Healthbase Online Inc., a Boston-based medical tourism facilitator.
Blackrock Clinic - Dublin, Ireland
Blackrock Clinic came into operation in 1984 with the opening of an out patient complex. The hospital has both private rooms and a small number of semi-private rooms. It also includes a Coronary Care Unit and Intensive Care Unit, a Day Care Facility and an Oncology Day Ward. The services of the hospital involve the treatment and care of the acute medical, surgical and dental patient.
Blackrock Clinic Limited reported earnings results for the year 2006. For the year, the company reported profit rose 34% to €10.3 million on turnover of €77.4 million. The company attributes the rise in turnover to significant investment in new and existing services. The company paid dividends of €4.2 million, up from €3.64 million in 2006.
Blackrock Clinic Limited in Dublin revealed plans for a EUR 100 million expansion that will see a 42% increase in the number of beds. The private hospital's expansion will include a three storey extension to the existing facility and a multi-storey car park. When completed, the total 18 number of beds at the clinic will be 160 and all patients will be accommodated in single rooms. Under the plans, there will also be two new operating theatres and a daycare floor. The expansion is expected to create 100 clinical and administration jobs in the hospital, bringing total employment to 650 people.
Hospital Clínica Bíblica - San José, Costa Rica
Hospital Clínica Bíblica is the largest private hospital in Costa Rica. Founded in 1929, is leading private medical center in the Central American region; offering world-class medical services. Around 50% of the staff has undergone training in the US. The hospital boasts a 50 million dollar infrastructure, including a new 35 million dollar hospital building. Its offering covers orthopedic and bariatric surgeries, to reparative and restorative treatments like LASIK, cosmetic/plastic and dental surgeries.
HCB is in the process of obtaining the Joint Commission International Accreditation (JCI). The hospital is affiliated with the Ochsner Medical Institute & Tulane University School of Medicine in the United States.
Hospital Clínica Bíblica has partnered with Healthbase Online Inc.
Competitive Advantages
For Patients, Guests, Investors, and Offshore Health Solutions
Offshore Health Solutions has numerous advantages for patients and their families, investors, and the Company.
Patients are provided with a domestic medical tourism opportunity with pricing competitive to foreign alternatives. The close proximity to the U.S. and U.K. mainland significantly reduces flight times and costs, making it easily accessible for individuals who are unable to travel long distances. In addition, Offshore Health Solutions will blend a first-world feel with luxury, providing a familiar and comfortable experience for those who are wary of third-world travel.
As a luxury cruise ship franchise, Offshore Health Solutions is much more than a hospital. OHS will provide patients and their families with an exciting vacation experience. Activities will keep guests entertained around the clock.
Both the investor and the Company will profit from the ingenuity of the Offshore Health Solutions business model. By design, OHS minimizes labor costs, tax obligations, and statutory barriers to the health and medical industry, creating a highly lucrative opportunity.
Legal Advantages
Lower taxes
Because countries actively compete for Cruise Ship registration they provide amazing tax benefits on foreign derived income. Panama, the largest and most respected registry, charges no taxes on foreign income.
Less Regulation
Offshore Health Solutions can deliver any medical care approved in the country of registry. Regulation is nearly nonexistent in Panama and Liberia.
Favorable Tort Law
International Maritime law requires that lawsuits be brought in the country of registry. While the legal environment is a nightmare for U.S. registries, the tort law system in Panama and Liberia provide significant improvements in efficiency and fairness, and better protection to ship owners. For permanent stationary seasteads, the outlook for legal innovation is even brighter.
Lower cost labor with no immigration hassles
Thailand, India, and the Philippines all provide medical professionals with training and expertise comparable to their US counterparts.
Provide cutting edge treatments
The FDA does not govern treatments delivered in international waters.
Advantages of Business Structure and Operational Location
- Access to onshore medical facilities: Close proximity to the coastline puts the services offered by Offshore Health Solutions within minutes of major hospitals.
- Proven concept: Offshore Health Solutions will capitalize on the proven concept of medical tourism by providing the opportunity for patients to get high quality care at a reasonable price.
- Avoids the Third World Stigma: As a service provided on luxury cruise liners, near to the coast of first world countries, Offshore Health Solutions will attract patients who are skeptical of services provided in the context of third world politics.
- Convenience: For many individuals with health problems, travel overseas is simply not an option. With a home base just a few miles off the Coast, Offshore Health Solutions can distinguish itself as the only domestic alternative in the medical tourism market.
- Comfort: An Offshore Health Solutions experience eradicates culture shock and language barriers.
Ability to Counter Disadvantages
While the popularity of medical tourism is clearly on the rise, there are still disadvantages that dissuade would-be patients from traveling abroad. Offshore Health Solutions is an optimal solution to each.
Medical Tourism disadvantage 1
A large percentage of medical tourists travel to save on elective surgeries and procedures that public and private healthcare systems typically refuse to cover. Additionally, while showing increasing interest, healthcare providers have been hesitant to cover medical services rendered overseas. As a result, many medical tourists are forced to pay out of pocket.
OHS Solution:
- OHS near shore location significantly reduces travel expenses for patient and insurer
- There are no currency conversion requirements or regulatory hassles
- Avoids the third world altogether, reducing the likelihood of being mugged, robbed or kidnapped.
- Low travel expenses, reduced medical costs, and increased accountability will encourage insurance providers to cover patient expenses more willingly than with overseas alternatives.
Medical tourism disadvantage 2
There is little follow-up care. Complications, side-effects and post-operative care become the responsibility of the health care system in the patient’s home country.
OHS Solution:
- OHS will provide or cover 100% of follow-up care.
Medical tourism disadvantage 3
Patients may struggle to find U.S. doctors willing to take on after-surgery care once they return home.
OHS Solution:
- By avoiding the third world stigma, patients are more likely to find a U.S. doctor willing to provide after-surgery care.
- OHS will pursue partnerships with major US/UK hospitals and hospitals near the cruise location to provide emergency and after-surgery care.
- Offshore Health Solutions will take full responsibility for the costs of complications resulting from or associated with the medical procedure.
Strategy
Given the numerous competitive advantages of the Offshore Health Solutions venture, and the enormity of the booming medical tourism market, it is expected that demand will be enormous. As such, the Company will devise regional and topical marketing strategies with a focus on public awareness and novelty. It is believed that a well-positioned online/offline topical marketing approach that focuses on the unique sales position of OHS will provide the needed traction and acceleration to situate Offshore Health Solutions as the unique player in the industry - giving it the dominant position as others follow.
Promotion
The initial regional campaign, which will focus on the Sealand facility, will target the local population of Felixstowe from which the fortress can be viewed, and expand to surrounding areas and greater London. It will incorporate T.V., Radio, and billboards.
The regional campaign for cruise ship facilities will focus on medical tourism markets in Southern Florida; incorporating T.V., Radio, Direct Mail, flyers and billboards.
Topical articles will be published in various online and print magazines and journals dealing with medical tourism, medical innovation, heart and bone surgery, the cruise industry, marine insurance, &c.
As the number of franchise units increases, OHS will consider contracting a marketing firm to handle and oversee its marketing campaign, and employing an in-house CMO (Chief Marketing Officer) to work in conjunction with an outside marketing firm to define messaging, and increase exposure and brand recognition.
Promotional Budget
The amount of funds expended on promotion will initially be proportionate to the seed financing acquired and number of shares sold. As patients are increasingly served, the advertising budget will be expanded accordingly.
Pricing
lease valuation procedure
Medical
The model projects revenues from the operating rooms and procedure rooms based on appropriate procedures, the time needed for those procedures and the US pricing of those procedures.
To determine the cost structure of the operation, we examined publicly traded companies in medical tourism.
Medical Tourism costs include medical staff, consumables, etc. The model eliminates the building costs of land-based hospitals.
Alliances
With Medical Travel Agencies
Healthbase - Boston, Massachusetts
Healthbase, a Boston-based medical tourism facilitator, connects patients to leading hospitals around the world, through a secure web portal. Healthbase’s partner hospitals are located in India, Singapore, Thailand, Mexico, Panama and Turkey, and its network is expanding to Costa Rica, Argentina, Brazil, Belgium and Malaysia. Healthbase only works with hospitals that have international accreditations like JCI, JCAHO, and ISO.
Med Retreat - Odenton, Maryland
Partnered with cosmetic surgery facilities in Brazil, Thailand, and Turkey
Global Choice Healthcare - Albuquerque, New Mexico
Partnered with facilities in Costa Rica, India, Panama, and Singapore
Planet Hospital - Los Angeles
Specializing in negotiations with US employers and health insurers
With Insurance Companies
Companion Global Healthcare
Companion Global Healthcare provides streamlined access to top-rated medical facilities for those who elect to travel abroad for health care. The company provides a single launch point for appointments, information, travel services, case management and follow-up care in the United States. Companion Global Healthcare also serves the uninsured, and is available to contract with insurance companies and employer groups that wish to include an overseas option in their health benefit plans. Companion Global Healthcare's network includes: Bumrungrad International Hospital in Bangkok, Thailand; Anadolu Medical Center in Istanbul, Turkey; Parkway Group Healthcare Pte Ltd. in South East Asia and the United Kingdom; Hospital Clínica Bíblica in San José, Costa Rica; and the Blackrock Clinic of Dublin, Ireland. Companion Global Healthcare is also considering a partnership with Apollo Hospitals Group, operating throughout Asia.
Global Protective Solutions
Available from Custom Assurance Placements, LTD, Global Protective Solutions provides benefits for participating medical tourists or medical travelers from almost any country for accidents and complications. In addition GPS has the first liability insurance coverage related to medical tourism for either the facilitator or the employer.
Expansion
Purchase of Cruise Ships
In recent years the Cruise Ship Industry has undergone vast changes in a shift to reinvigorate the market and increase profitability. Today’s cruise lines are defined by the constant introduction of mega-tonnage vessels exceeding 150,000 GT and over 1,000 feet in length.
This trend has sparked the rapid removal of older ships from the fleets of the major operators. In short order, Princess removed the original Fair and Dawn Princesses from its fleet; Carnival removed the Mardi Gras, Carnivale, and Festivale; and Celebrity removed the Meridian. These veteran vessels have either been laid-up, or purchased by operators in Europe and Asia.
These trends have spelled the end for smaller cruise operators who have failed to transform and establish niche operations. However, for operators like Offshore Health Solutions, offering unique or customized experiences, the transition of the industry is a blessing. There are currently 230 retired cruise ships and an additional 49 laid-up ships available for purchase.
With respect to Offshore Health Solutions, we will be seeking smaller tonnage vessels capable of providing services to approximately 700 passengers.
The vessels will sail to a foreign shipping yard where the ship will be repurposed to function as a hospital/cruise ship.
For this type of expanded franchisee, the staff will be dramatically increased to allow cruise operations.
We will contract a shipyard to refit the vessel into a medical cruise ship. This process will likely take 3 to 6 months; during which time, the ship will have the operating suite installed.
See Appendices for financial data regarding ship purchase and refitting.
Management will evaluate the many factors that go into choosing a shipyard. These factors include: reputation, availability, price and delivery terms.
Quality assurance is provided by the use of classification societies. These include: Lloyd’s Register (UK), Germanischer Lloyd (Germany), Det Norske Veritas (Norway), NKK (Japan), and American Bureau of Shipping (U.S.). The classification society approves the design and inspects and reports on the building process, ensuring that it meets minimum standards.
The cruise ship construction industry is currently dominated by four shipyards in Europe that have maintained an 84% market share since 2002. Fincantieri of Italy is the market leader with 34% of the market, followed by Kvaerner Masa-Yards of Finland with 20%, and Meyer Werft of Germany and Atlantic Container Line of France, both with 15%.
China, Japan, and South Korea are the leading Asian players in the commercial ship building industry. Some of the leading Asian shipyards include Korea's Samsung Heavy Industries, Hyundai Heavy Industries, and Daewoo Shipbuilding & Marine Engineering.
Seasteads
Sales Forecast
Operational Plan
Legal Environment
Legal Issue Analysis
Insofar as an Offshore Health Solutions franchise serves a cruise line, it will operate along with the line under the “law of the flag”. As such, the Company is subject to the laws of the country of registry. OHS preference is towork with vessels and lines that register in Panama. However, as a business serving the U.S. market, Management must be aware of the boundaries of legal protection.
The U.S. Supreme Court has developed the following list of considerations to determine if/when U.S. laws might apply to foreign ships within U.S. waters:
- Law of the flag
- Base of the defendant's operations
- Allegiance of the defendant ship owner
- Inaccessibility of a foreign forum
- Place of the wrongful act
- Place of contract
- Law of the forum
- Allegiance or domicile of the injured person
To ensure that Offshore Health Solutions does not overstep its legal boundary and subject itself to U.S. law, Management will create a business model that operates in regard of the preceding list of considerations.
Domestic or Foreign Establishment of Entity
Offshore Health Solutions will likely be established as a foreign entity to further protect itself from the subjection of U.S. law. Virtually all countries have forms of business entities that are similar to corporations and limited liability companies in the United States. By way of example, Panama has several types of modern business entities: the corporation (sociedad anónima), the limited liability company or "LLC" (sociedad de responsabilidad limitada); the limited partnership (sociedad limitada); and the limited partnership (sociedad limitada por acciones).
Conducting business under the laws of a foreign country requires a thorough understanding of all applicable laws. Management will engage the services of an offshore company consulting firm or foreign business law firm to ensure that the benefits of operating a foreign entity correlate those of foreign registry. The following are currently under consideration:
- Panama Business Services – Panama
- Pardini & Associates -- Panama
- Crystal Worldwide -- Budapest
- A & P Intertrust Corporation – Canada
- WSR Corp -- UK
Tax benefits of a Foreign Entity (Panama as an example)
Corporate Income
The general rule is that Panamanian companies are not taxed on income derived from sources outside of Panama; in other words, they are only taxed on business activities within Panama, if any. This is true even if the Panamanian corporation maintains its offices and employees within Panama.
Dividends
There is no tax on corporate dividends so long as the corporation’s income was derived from sources outside of Panama. If the income was derived from sources within Panama, there is a 10% tax on dividends from registered shares and a 20% tax on bearer shares.
Capital Gains Tax
There is no capital gains tax so long as the corporation’s income was derived from sources outside of Panama. If the income was derived from Panamanian sources, then the capital gains are treated, essentially, as dividend income and subject to tax on that basis.
Reporting
A Panamanian company must report all income from Panamanian sources, but it is not required to file a return if all sources of income were from outside of Panama.
Ship Registration
Choice of Foreign Registry
Registers vary, and each one maintains its own requirements in a number of categories including, but not limited to:
- Approximate time to Incorporate
- Minimum annual license, duty or franchise fee
- Usual authorized share capital
- Minimum number of directors / managers
- Public record of directors / managers
- Public record of members
- Requirement to file annual return
The Panama Register is the largest and one of the oldest of the open ship registers. It is a likely candidate for the OHS venture. However, Management is currently evaluating other registers to determine which is the best match for Offshore Health Solutions.
- Anguilla
- Bahamas
- Belize
- British Virgin Islands
- Seychelles
- St Kitts and Nevis
“Law of the Flag” Prevails
The general rule is that the law of “the flag prevails”. As an example, if a ship flies the flag of Panama, the laws of Panama apply to the internal activities of the ship – whether the ship is in international waters, U.S., or any other territorial waters. This rule applies to torts that occur on the subject ship.
Management and Organization
Professional and Advisory Support
- Management advisory board
- Legal counsel
- Financial strategist
- Insurance agencies
- Banker
- Consultants
- Mentors and key advisors
Financial Model
Start up costs and capital projection
Break even
Cash flow
Return on investment
Unit economics
Franchisor economics
Projected rate of growth for the franchise system
Projected rate of growth for company-owned system
“Cost out" of each material operational, training, legal and marketing obligation included in legal documents
Define what needs to be measured and reported
Assess and determine exit strategies
Threshold Analysis
Gap Analysis
Competitive Analysis
Assessment of each available route to market
Fees
- Franchise fee (minimal: cost of materials and services provided times two)
- Royalty (regressive payment structure)
- A la carte charges (components available for purchase)
- Fee structure per unit
- Multi-unit fee structure( for master franchisee?)
- Advertising (appropriate venues and costs per venue)
- Etc.
Description of the financial risks and advantages of the expansion models selected
Short term
- Orthoscopic -> Heart valve replacement, &c
- On-board Health store/ Pharmacy
- Lease -> purchase of cabins/zone of ship -> ships
Long term
- Charter -> purchase of vessel -> vessels
- Acquisition of cruise line -> lines
- Participation in construction of fixed ClubStead and/or MedStead on SeaLand
- Offshore biotech research facility
Acquisition of vessels
In recent years the Cruise Ship Industry has undergone vast changes in a shift to reinvigorate the market and increase profitability. Today’s cruise lines are defined by the constant introduction of mega-tonnage vessels exceeding 150,000 GT and over 1,000 feet in length.
This trend has sparked the rapid removal of older ships from the fleets of the major operators. In short order, Princess removed the original Fair and Dawn Princesses from its fleet; Carnival removed the Mardi Gras, Carnivale, and Festivale; and Celebrity removed the Meridian. These veteran vessels have either been laid-up, or purchased by operators in Europe and Asia.
These trends have spelled the end for smaller cruise operators who have failed to transform and establish niche operations. However, for operators like Offshore Health Solutions, offering unique or customized experiences, the transition of the industry is a blessing. There are currently 230 retired cruise ships and an additional 49 laid-up ships available for purchase.
With respect to purchase of vessels by Offshore Health Solutions franchisees, we will initially be seeking smaller tonnage vessels capable of providing services to approximately 700 passengers.
Following the purchase or lease, the franchisee vessel will sail to a foreign shipping yard and retrofit the ship to function as a hospital/cruise ship.
Refitting
We will contract a shipyard to refit the vessel into a medical cruise ship. This process will likely take 3 to 6 months; during which time, the ship will have the operating suite installed.
See Appendices for financial data regarding ship purchase and refitting.
Choice of Ship Yard
Management will evaluate the many factors that go into choosing a shipyard. These factors include: reputation, availability, price and delivery terms
Quality assurance is provided by the use of classification societies. These include: Lloyd’s Register (UK), Germanischer Lloyd (Germany), Det Norske Veritas (Norway), NKK (Japan), and American Bureau of Shipping (U.S.). The classification society approves the design and inspects and reports on the building process, ensuring that it meets minimum standards.
Leading shipyards
The cruise ship construction industry is currently dominated by four shipyards in Europe that have maintained an 84% market share since 2002. Fincantieri of Italy is the market leader with 34% of the market, followed by Kvaerner Masa-Yards of Finland with 20%, and Meyer Werft of Germany and Atlantic Container Line of France, both with 15%.
Asian shipyards
China, Japan, and South Korea are the leading Asian players in the commercial ship building industry. Some of the leading Asian shipyards include Korea's Samsung Heavy Industries, Hyundai Heavy Industries, and Daewoo Shipbuilding & Marine Engineering.
Return on Investment
At capacity, each dedicated cruise ship is projected to produce $95MM in profits annually. Current cruise lines and traditional medical tourist hospitals have a multiple of 9 for their stock price, and these are stable businesses. So a single ship would support a corporate valuation of more than $1B and have the added benefit of providing enough cash flow to purchase and launch more ships. The medical market is far larger than the travel and leisure market and should support a fleet of more than 25 vessels of the size of the original ship. This would allow Offshore Health Solutions to earn a valuation of more than $25B and would be in line with the current valuation of Carnival Cruise Lines.
Overall the health care market is very large (over $2T) and Offshore Health Solutions will be well positioned to expand its offerings and fleet to take a large share of the elective procedure market and expand into additional health care markets.
Financing Programs
Unit Financial Plan Format
Personal Financial Statement
Startup Expenses and Capitalization
12-Month Profit and Loss Projection
Four-Year Profit Projection
Projected Cash Flow
Opening Day Balance Sheet
Break-Even Analysis
Exhibits
Brochures and advertising materials
Industry studies
Blueprints of vessels
Stock
Renovated
Wave maps of location
Magazine or other articles
Detailed lists of equipment owned or to be purchased
Copies of leases and contracts
Letters of support from future customers
Any other materials needed to support the assumptions in this plan
Market research studies
List of assets available as collateral for a loan
See also
- Las Portadas
- ClubStead Master Lease
- Restitution Transfer and Recoupment
- Constitution of the Autonomous Freezone of Aquia
Guiding principles
- Instead of Politics (Civilization 101) by John Frederic Kosanke